Your Trips

Highs and lows on the cycle shop front

May 8th, 2012 by Stephen Payne

I would like to add a comment about  North Pennine Cycles. I cannot find anywhere to add a blog about the shop and the Owner (you just have Рed). On Sunday the 6th May 2012, the owner David Raeside salvaged my C2C trip by being so helpful and knowledgeable as well as being open on a Sunday. A spoke had snapped on two occasions on the Penrith to Rookhope section, the second time the rear derailleur was dragged in to the other spokes and twisted the hanger and mechanism. He had a replacement hanger and checked the spokes on the front and back wheels as well as managing to get my gears set without changing the damaged derailleur.

Absolutely fantastic, I wish the bike shop in Keswick was half as good: my friend changed brake pads in the first bike shop you come to on the C2C in Keswick (so bad I can not remember the name). No help, no knowledge. The shop provided pads which did not come with springs, which were too tight to operate smoothly. The old springs would not fit around the pads, without a bit persuasion with a pair of pliers.

Thank goodness for Arragons cycle shop in Penrith, who arranged to leave brake pads and springs at the B&B (Acorn Guest House). Very helpful on the telephone, provided the correct pads and springs from a minimum of detail. Cycle shop knew of the guest house and were very friendly. The guest house also helped by ensuring the payment would be given to the Bike shop when it opened, so we did not have to hang around the next morning.

Stephen Payne, Newcastle.